One platform for feedback, reputation and resolution.
RateFlow covers the whole loop: collect the experience, route it intelligently, resolve what went wrong and measure the change.
Collect
Collect customer experience
Custom QR Code Generator
Generate unique QR codes for each business or location.
Printable Posters & Table Cards
Downloadable designs using your logo and brand colours.
Customer Contact Collection
Optionally collect names, phone numbers and email addresses.
Google Place Integration
Connect your Place ID and configure the public review destination.
Resolve
Resolve customer experience
Private Feedback Inbox
Critical feedback lands in one organised, private inbox.
Instant Notifications
Alerts the moment urgent or low-rated feedback arrives.
Team Member Access
Assign owners and invite staff with permission levels.
Recurring Issue Detection
Spot repeated complaints and common feedback topics.
Measure
Measure customer experience
Feedback Analytics
Average rating, response volume and satisfaction trends.
Review Click Tracking
See how many customers reached your review page.
Monthly Performance Reports
PDF and CSV summaries, on demand or scheduled.
Multi-Location Management
Compare branches from one central dashboard.
See it with your own data.
Set up a location, print a poster and watch the dashboard fill up.
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